We support you, because you support us

From the beginning the support from the blender community has been humbling and overwhelming. This is the main reason we have a blendercookie.com today.

If you have any questions, comments, feedback or support questions regarding source downloads, visit the site below or send us an e-mail directly to support@cgcookie.zendesk.com We are not around 24 hours a day, but do receive each e-mail and work to answer each one as soon as we can. It most cases we are able to respond within 24 hours.

Have a software question?

If you have a “how do I” type question and are looking for immediate feedback, please visit http://www.mavenseed.com and schedule a time with one of our instructors. You are welcome to ask us the question anyways at the above e-mail address, but please don’t get frustrated if we don’t respond right away. We like to answer each one and will make our way back around.

http://cgcookie.zendesk.com

Create a support ticket by submitting an e-mail.

We have a complete online support help desk that you may access here: http://cgcookie.zendesk.com/

To create a support ticket, simple fill out the form to the left or visit our help desk above. Even if you are just saying “hello”, or inquiring for a media contact. We are giving Zendesk a try to help keep our e-mails straight and to ensure we answer your questions as efficiently and effectively as possible. Of course if that sort of things isn’t your cup of tea, you are welcome to e-mail us at support@blendercookie.com. This may take slightly longer, but we do read each e-mail we receive.